Occasionally, we will have a packaged returned to us because it was undeliverable.  This can occur for the following reasons:

  • Incorrect address information entered during checkout.
  • Failed delivery attempt or item was not picked up from the local post office within the specified time.
  • Refused by the recipient.

VoiceOfHair LLC is not responsible for packages that are returned as undeliverable.  No credit or return will be issued for the merchandise in these orders. If customer request for package to be sent to another address, new shipping fees will be added to the order and will have to be paid before item is shipped.