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RETURNS

 

A BRAND YOU CAN TRUST

We strive for complete satisfaction of our products so we offer a 30-day refund policy .  We are so confident that "You'll Love It or You Don’t Pay!”

 

NO GIMMICKS! YOU HAVE NOTHING TO LOSE

We know that you'll love the PureFix Hair Elixir so we are offering a 30-day money back guarantee  as long as the product is half full and the return is requested 30 days after purchase, if you don't love it.  Simply email us to request a return authorization form and send it back with the product in the original container, and we will issue you a full refund, excluding the original cost of shipping and return shipping.

 

100% MONEY-BACK GUARANTEE (EXCLUDING SHIPPING)- IT'S THAT SIMPLE

If you are unsatisfied with our product then please send an email to help@voiceofhair.com to receive a return authorization form.  We are unable to accept any returns unless you complete this step first.  All returns will be processed within 7-10 business days after we receive your item.  You will receive your refund, excluding our original cost of shipping and return shipping.*

 

DAMAGED ITEMS

When your order arrives, please inspect the product for any damages that may have occurred during shipment. If you receive an item that was damaged, please contact us immediately to receive a refund or replacement.  If you feel your item was damaged due to poor packaging, please let us know by emailing a picture or description of the broken item. We can only honor refunds or replacements of damaged items within 5 days of delivery.
 

REPLACEMENT

If you received a defective item and would like a replacement please email us with your email address and order number so that we can send a replacement promptly.