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Home TERMS, PRIVACY POLICY & SHIPPING

TERMS, PRIVACY POLICY & SHIPPING

 

PRIVACY

The entire contents of this website, including images and text, are protected under U.S. and international copyright law.

With the exception of fair use by our customers, it is unlawful to copy or reproduce any of the content of this website.

Unauthorized commercial use of text or images from this website is specifically not permitted and is illegal.

You are welcome to submit suggestions, comments, or photographs. If you submit content, you grant Voice Of Hair LLC a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, publish and distribute in any media. The name that is used when submitting such content may also be used. You represent and warrant that the content you provide is accurate, and that you hold rights to such content.

In use of gift messages and e-mailing a page to a friend, contents cannot be obscene, threatening, defamatory, invasive of privacy, contain viruses, commercial solicitation, chain letter, mass mailing or any form of “spam.”

When registering for an account, you will have a password and the option to save credit card information. You are responsible for maintaining the confidentiality of your password, and are fully responsible for all activities that occur under your password or account.

Some information on the web site may contain typographical errors or other inaccuracies, be incomplete or not up-to-date. Some of this information may relate to product description, price or availability.

We appreciate customer feedback if you find an error on the site. We will correct mistakes with or without notice. We apologize, in advance, for any inconvenience caused.

SHIPPING POLICY

We ship in the United States and Internationally.  We provide Standard Post and Priority Mail via the United States Postal Service (USPS) and we also offer various UPS shipping options. FedEx SmartPost utilizes U.S. Postal Service® for final delivery. FedEx SmartPost reaches every U.S. address, including P.O. boxes and military APO, FPO and DPO destinations. Standard Shipping takes 2 to 8 business days while Priority Mail will vary 3 to 5 business days, however, it does depend on the distance (zip code to zip code). Click here to see USPS Shipping time frames and click here for UPS Shipping time frames. Please allow one to two days BUSINESS days (weekends not included) to process the order before it is shipped. If you would like your order rushed, additional charges may apply and you will need to contact customer service at contact@voiceofhair.com Mondays through Friday between the hours of 8:30am and 4:30pm EST.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for items we sell are weight-based as well as distance based (zip code to zip code). The weight of any such item can be found on its detail page. To reflect the policies of the shipping company we use, all weights will be rounded up to the next quarter pound.